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Gamestop is not popular for everyone. Gamersop sees players playing in the previous business model in Gamestop. In it you try to buy arcade games, it offers little money and, therefore, there must be complaints of accusations.
As you can see, the previous business model has not worked for some time now and Gamestop is desperately searching for solutions. A possible purchase failed, the report assumes that Gamestop can build sales force.
But apparently you do not want to give up, because Venture Beat indicates that Gamestop wants to reorganize itself. https://venturebeat.com/2019/03/21/gamestop-new-ceo/
In the future, the distributor wants to figure out a kind of "culture". The main merchandise should be used for commodities. Gaming purchase must be managed as a member. If you raise the level, you will automatically get higher purchases. In addition, you have better terms of exchange.
Sony also accepts this new approach and believes PSN credits are credited for a given amount of gaming used by Gamestop.