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Digitalization of banks: ATMs, executives and branches in Chile decrease | Economy

According to data from the Superintendent of Banks and Financial Institutions (SBIF), the digital revolution has marked its presence with respect to the way to operate money transactions.

In Chile, the number of tellers, bank branches and executives decreased, the Financial Newspaper said.

In 2017 there were 7,622 ATMs in Chile. By the end of 2018, the figure dropped 2%, registering only 7,468 dispensers. With 13.5% less, Scotiabank was the company that most reduced its machines, followed by Bci, with 9.8%.

In addition, The number of operations in ATMs also dropped 0.7 points Percentages, like the amounts of the transactions (1.9%).

On the other hand, the number of banking offices (parent houses, branches, offices and auxiliary funds) fell 3.9% in the same period: In a year, 87 offices were closed, totaling 2,099 spaces at the national level.

Like ATMs, Scotiabank and Bci again led in this item, closing some 40 offices, which translates into a reduction of 18.5% and 12.9% respectively.

Despite the digital revolution, it is also worth mentioning that the The merger of BBVA and Scotiabank would have had a direct impact In the reduction of branches and offices, but not necessarily in the operations.

The Canadian acquired BBVA Chile by US $ 2.2 billion, and the term of its merger process is projected by the end of 2019.


As a result of the foregoing, jobs are also affected. Last year 787 posts were cut, showing a drop of 1.3% in staff.

As expected, Scotiabank heads the list with 8.6% less, followed by Bci (5.2%), Itaú (with 2.1% and already merged with Corpbanca in 2016) and BancoEstado.

For its part, Scotiabank said that the reasons for the departures are also due to "voluntary renunciations and duplicate management positions that have already been adjusted."

However, on the other side, he stood Santander, who expanded his plan of workers in 319 people, together with Consortium, which incorporated 97 workers in 2018.

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