It was revealed that some iPhone 11 screens had no response when touched due to a malfunction caused by the display module, and so Apple announced a free replacement program for iPhone 11 touch operation issues. The problem is well known for the iPhone 11s manufactured between November 2019 and May 2020.
Replacement program for iPhone 11 touch module for touch problems-Apple support
On December 4, 2020, Apple announced a program to replace the iPhone 11 display module for touch issues. Apple says “Apple or an Apple-authorized service provider will provide free repair services” for devices eligible for the problematic iPhone 11 program.
Find out if it’s suitable for your iPhone 11 programSwap the program pageEnter the serial number in the text box above.
To check your iPhone’s serial number, open the Settings app and tap “General” → “Info.” Then the “serial number” will be displayed in the red frame at the top of the screen.
To receive the exchange program, you must take your device to an “Apple Authorized Service Provider” or “Apple Store Retail Store.” At that point, the actual machine inspection will be done on the Apple side, and it looks like it will be re-verified if the target terminal program is the target of the app.Back up your iPhone deviceIt is highly recommended.
In addition, Apple said: “If there is any damage that interferes with the repair, such as screen cracks, it must be repaired first. In some cases, a separate repair fee may be charged.” It is also written.
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