The head of the Security Warehouse defended yesterday’s controversial gift in Aotea Square, saying it was unfairly due to the “fake money” incident.
Chaos erupted at the event in Auckland as a crowd moved forward to catch him as part of a $ 100,000 promotion called “The Drop”. At least 1,000 people filled Aotea Square, but few reported receiving real money and those who did received only small denominations.
Instead, participants opted for bonds that looked similar to the $ 5 notes, giving customers discounts on Safety Depository products. Many were angry, and the angry crowd demanded “real money”.
CEO Andrew Thorn said his company has distributed “real funds” and that his event has been “unfairly characterized” with counterfeit money.
“Actually, the real funds were given as expected. In addition to the money donated to the bonds presented at the event. We could never have expected the introduction of the bonds to be so hostile and
a misunderstood narrative.
“There was no intention to remove, deceive or embarrass anyone with any demographics or race.
“We wanted everyone and everyone to participate and be a part of a great event.
“He was the first on that scale in New Zealand and unfortunately one team ruined them all.
“The security repository is right next to our marketing and what was issued at the event.”
Although some people said they had to pay for tickets to The Drop, Thorn said it was a free event to thank the people of New Zealand.
“It wasn’t the actions of some people and different audiences
the general mood of the event, “he said.” Some of the picks ruined the tone of the day for everyone, but they were by no means the rule, some people didn’t get as much value as they expected, for whatever reason. ”
The man traveled north from Palmerston with the help of his sick son
While a Palmerston North man was traveling to Auckland in search of money for his sick son, he was overwhelmed when a stranger pulled out real money.
Wayne Lynch was over 1,000 people gathered in Auckland’s Aotea Square yesterday.
Lynch said yesterday that he was looking forward to driving his son to the city after undergoing surgery for his son.
However, after collecting a $ 5 note-shaped 5-note discount voucher, Lynch wasn’t sure if he was even able to return to Palmerston North.
“We were also stressing about that and the total stress of the operation,” he told Newshub.
Luckily for Lynch, David Letel learned of his bad luck and got $ 1,200, food and lodging, saying “it’s not a hand, brother.”
Lynch said he wanted the organizers to take responsibility for what he calls fake money.
Return the request configured
Another disgusted participant has started a Change.org application to pay real money to people with bonds and has planned a police complaint.
Levin’s John Murphy described the event as a waste of time and said many participants felt impoverished from poor backgrounds.
Murphy said attendees received only coupons that looked like $ 5 notes.
“I went to the event when I hoped it would be the most important moment of my short trip to Auckland, which was going to be a disaster,” Murphy said.
Since then it has started an application with more than 280 signatories, asking The Safety Warehouse to convert the vouchers distributed at the event into real money.
“I know people from outside Auckland. Many of us were injured myself,” Murphy added.
“He pushed people, pushed them and threw them on top of each other trying to get what seemed like real money.”
A person who appeared to be the organizer said he made a laughing suggestion that the $ 5 bond was in the bank in exchange for real money.
Murphy also said he would ask police to investigate whether the bonds were declared counterfeit notes.
And he said an employee was hospitalized that angered the crowd and that the object thrown from the rear window of the company car shattered the glass in his eyes.
A marketing professor at Massey University said the company needs to apologize and hire a good public relations firm to help save its reputation.
Malcolm Wright told Radio New Zealand that the fraud had violated customer confidence.
“I don’t think they were going to cheat. Of course they weren’t going to cheat. Someone sold too much and went quite far.”
Some of the participants were furious.
“I wasted my gas, time and money … I could spend days doing something more fruitful,” a Papakura woman wrote in Murphy’s request.
“Time was wasted, the babies got hurt, we all cheated and they made us look stupid,” another signer said.
Cam Hore wrote, “What a shame. Everyone who attended this event should be compensated and the company should be fined for misleading people.”
Jon Duffy, CEO of Consumer NZ, said that any company that does a promotion needs to make sure it can meet the requirements of the promotion.
“If the company did not provide $ 100,000 in cash in this event then it would violate the provisions of the Fair Trading Act bait announcements.”
Fair trade law prohibited anyone from selling products or services at a price specified in the advertisement if they did not intend to supply such goods.
“Sometimes you advertise something that’s a really good offer to get people into the door of advertising, but then don’t follow through,” Duffy said.
“Once you get there, you try to sell something else.”
“And we understand that people were getting money that was given some special treatment with the fake money that was being distributed here,” Duffy added.
“If that’s all there is to it, this offer can be misleading. I think we need to see what happens.
“I haven’t seen real money [but] it seems that the event did not go as the company had hoped.
“And it’s clear that people didn’t get what they thought they would get.”
The event was apparently held to thank the people of New Zealand for their support in the Covid-19 pandemic.
Thorn said he started the Security Warehouse business through the Christchurch-based company Greenback Capital to supply work clothes, and then carried masks, hand sanitizers and other equipment when the Covid-19 pandemic began.